📍 Store Address
Nave Collection
Shop No. 13–15, Sarai Road
Opp. SBI Bank, Jandiala Guru
Jandiala, Punjab – 143115
📧 Email: info@navcollection.com
1. Shipping Locations
We currently offer shipping across India. For international shipping inquiries, please contact us at info@navcollection.com.
2. Processing Time
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All orders are processed within 1–3 business days (excluding Sundays and public holidays).
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Once your order is shipped, you will receive a confirmation email or SMS with tracking details.
3. Shipping Time
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Punjab & Nearby Regions: 2–4 business days
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Rest of India: 4–7 business days
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Delivery times may vary depending on your location and courier delays beyond our control (e.g., weather, strikes, etc.).
4. Shipping Charges
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Standard Shipping: Depand on Distanve and Parcel Weight
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Shipping costs will be calculated by weight and displayed at checkout.
5. Order Tracking
Once your order is dispatched, you will receive tracking information via email or SMS. You can track your shipment using the provided tracking number on the courier’s website.
6. Delivery Issues
If you experience any issues with delivery, such as delays, lost packages, or incorrect addresses, please contact us at info@navcollection.com or visit our store during business hours.
7. In-Store Pickup (Optional)
Customers in the Jandiala area may choose Free In-Store Pickup. Select this option at checkout, and we will notify you once your order is ready for collection.
8. Damaged or Missing Items
Please inspect your order upon arrival. If you receive a damaged item or if something is missing, contact us within 48 hours with photos and order details.
9. Changes & Cancellations
Orders may be modified or canceled within 2 hours of placement. Please email us as soon as possible if you need to make changes.
For more information, feel free to reach out to our team at info@navcollection.com. Thank you for choosing Nave Collection!
